Welcome
to Electric Supplies Online; the number one source for all your electric and
lighting needs. Electricsuppliesonline.com
offers a complete line of professional manufactureres in lighting and
electrical products. We have over 35 years of experience in the electrical
and lighting industry. Our goal is to bring our customers the best prices
and the most gratifying online shopping experience.
Please check out our monthly
specials and promotional
saving coupons.
We are a proud member of Equity Electrical Associates. Equity Electrical Associates is a nationwide group of independent electrical distributors, each a leader in their own geographic market area, representing combined sales of over $3.4 billion. Equity enhances their members ability to provide customers with the best value and service on quality electrical products for contractor, home owner, commercial, industrial & OEM applications.
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General Contact
Information: Electricsuppliesonline.com Los Angeles, CA Hours of Operations: (8AM to 5PM PST, Monday - Friday) Customer Service Phone:1-866-526-7791 Phone:1-310-828-0989 Phone:1-310-315-1469 Fax:1-310-264-7172 |
Order status: tracking@electricsuppliesonline.com Sales: sales@electricsuppliesonline.com Billing: billing@electricsuppliesonline.com Price Quote: quotes@electricsuppliesonline.com RGA (Return Good Authorization): rga@electricsuppliesonline.com Defective Claims: defective@electricsuppliesonline.com |
Please make sure to check your e-mail spam box. Due to high volume of sent e-mails, some Electricsuppliesonline's corresponding e-mails end up in spam box.
How Much is Shipping?
We offer great value
Unlike many other on-line stores, we don't build the price of shipping into
the price of our products. Our shipping charges are meant to cover the costs
associated with delivering the product to you safely and undamaged. Compare
our prices against others and you will find that our total price on every
item — including shipping — offers an excellent value, and the quality of
our service is the best you will find anywhere.
US Shipping Info:
International Shipping Info:
For more
information about International Shipping info, please click on the picture
below.
APO - FPO Shipping Info
For more information about APO
- FPO Shipping
info, please click on the picture below...
Can I cancel my order after it has been submitted?
Order Cancellation Policy
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
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What is the return policy?
NOTE: Non-defective Uninstalled merchandise may be returned within 30 days after the purchase date. The buyer must pay a 25% re-stocking fee and all return shipping expenses.
* At
Electricsuppliesonline.com we have a group of qualified advisors and
technicians with over 35 years of experience in Electrical & Lighting field
that are ready to answer all of your Electrical & Lighting needs and
questions. Most Electrical & Lighting parts do require professional
installation or assistance. It is recommended that a qualified Electrical or
Lighting Technician should be consulted to make sure that all material
purchased is what is needed for the project at hand. We at
Electricsuppliesonline.com accept no responsibility for any claims such as
being misinformed , not as expected or, not performed as promised.
Please call us if you
have any questions
phone: 1-866-LAMPS-91
fax: 1-310-264-7172
E-mail: RGA@electricsuppliesonline.com
RGA request form - DOC files (Microsoft Word format)
Monday - Friday: 8:00 a.m. - 5:00 p.m. PST
The
following information is needed to authorize your return:
(1) Customer name | (2) Online Order number | (3) Item Model number(s) | (4) Nature of the problem |
What is Electricsuppliesonline warranty?
There will be $25.00 fee to inspect all return products, if our technicians determine that the return products were
Misorder (customer orders the wrong part and call the item Defective, misinformed*)
Misinstalled (customer misinstalled, hot wired, improper Installation, misused)
Abused (customer overloads, does not follow factory installation procedures)
NOTE: Non-defective Uninstalled merchandise may be returned within 30 days after the purchase date. The buyer must pay a 25% re-stocking fee and all return shipping expenses.
* At Electricsuppliesonline.com we have a group of qualified advisors and technicians with over 35 years of experience in Electrical & Lighting field that are ready to answer all of your Electrical & Lighting needs and questions. Most Electrical & Lighting parts do require professional installation or assistance. It is recommended that a qualified Electrical or Lighting Technician should be consulted to make sure that all material purchased is what is needed for the project at hand. We at Electricsuppliesonline.com accept no responsibility for any claims such as being misinformed , not as expected or, not performed as promised.
Please fill out the form below and email or fax to us
Phone:
1-866-LAMPS-91
Fax: 1-310-264-7172
E-mail: warranty@electricsuppliesonline.com
Warranty return form - DOC files (Microsoft Word format)
What is defective?
Defective items are items purchased from Electricsuppliesonline.com that do not perform to the original manufacturer specifications.
NOTE: Non-defective
Uninstalled merchandise may only be returned within 30 days
after the purchase date. The buyer must pay a 25%
re-stocking fee and all
return shipping expenses.
* At
Electricsuppliesonline.com we have a group of qualified advisors and
technicians with over 35 years of experience in Electrical & Lighting field
that are ready to answer all of your Electrical & Lighting needs and
questions. Most Electrical & Lighting parts do require professional
installation or assistance. It is recommended that a qualified Electrical or
Lighting Technician should be consulted to make sure that all material
purchased is what is needed for the project at hand. We at
Electricsuppliesonline.com accept no responsibility for any claims such as
being misinformed , not as expected or, not performed as promised.
Please call us if you have any questions
phone: 1-866-LAMPS-91
fax: 1-310-264-7172
E-mail: defective@electricsuppliesonline.com
Defective request form - DOC files (Microsoft Word format)
Monday - Friday: 8:00 a.m. - 5:00 p.m. PST
The
following information is needed to authorize your return:
(1) Customer name | (2) Online Order number | (3) Item Model number(s) | (4) Nature of the problem |
If you need to track your order, please e-mail us to tracking@electricsuppliesonline.com with your Name, Shipping address and Order number.
Please allow us 24-48 hours after your order has been placed to process the order.
We ship in-stock items
within 24-48 hours after receipt of your order. This time is needed to
assure proper shipping and avoid any fake or fraudulent orders that we might
receive.
Most purchases
are shipped from our Distribution Centers through out United States, to
arrive within five business days after we process the order.
Note: Items sent directly from our suppliers may take 1-2 business days longer.
Note: Multiple items from different manufacturers ordered together may not arrive in the same box.
Please use one of these links below to track your order
Why do we need to buy insurance?
Because, some specific materials are large, long, oblong, irregular in size, bulky and or heavy, these items have a shipping and handling surcharge. This charges are listed in parentheses ($) after the item price and is in addition to regular delivery and processing charges which are listed in the shipping info page.
At Electricsuppliesonline.com we sometimes include insurance on shipping and handling charges in order to secure safe delivery of the units ordered. Insurance is not a way for us to make any extra money. It is a service we provide to insure a 100% satisfaction upon purchasing of the specific product that needs the insurance. Not all of our products need insurance for shipping. Insurance charge is only for the products that we have had bad shipping experience with.
At Electricsuppliesonline customer service is our top priority and we will beat any competitor advertised prices. We guarantee lowest price every day.
For larger quantity purchasing
price quote (8AM to 5PM PST, Monday - Friday)
Please download following forms and email or fax
it back to us:
Request Quote Form - DOC files (Microsoft Word format)
Note: Price match can only be done before purchase. Electricsuppliesonline.com will not match price after purchase.
DON'T settle for the "lowest-price" game. At Electricsuppliesonline.com, we guarantee lowest price every day. When, you find a lower price (after adding tax, shipping and handling fee) on an identical item with same features and readily available for sale and delivery from an online store, Electricsuppliesonline will match that total price. Please download a form at the bottom of this page and email that form tosales@electricsuppliesonline.com.
Exclusions
Electricsuppliesonline will not match price based on:
Note: Price match can only be done before purchase. Electricsuppliesonline.com will not match price after purchase.
Request Price Match Form - DOC files (Microsoft Word format)
Can I pick up my order?/ Will Call Services
Yes, for customers who live in The Southern California area, an arrangement could be made with our sister company located in Los Angeles CA, so that customer can pick up their orders at that store. There will be a 5% pick up fee added to the total order before taxes for any size order. Once the order has been finalized and all payment has been received, a pick up number will be issued and only with this pick up number and a valid picture ID customer can pick up the merchandise in our sister company.
Company Information Contact Us Customer Reviews Security Certifications Line Card - PDF |
Customer Service Return Policy Shipping & Delivery Process Frequenty Asked Questions Price Match |
Coupons and Specials Promotional Coupons Free Ground Shipping Limited Time Offers Buyer Protection |
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