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Firex Recall

Consumer Guide: Firex Recall

Maple Chase announces a voluntary recall of Firex® branded 10000 and 12000 series alarms.

On May 15, 2008, Maple Chase Company, manufacturer of Firex® branded safety products, announced a voluntary recall in conjunction with the U.S. Consumer Product Safety Commission (CPSC) of its 10000 series carbon monoxide (CO) alarms and 12000 series combination smoke/CO alarms, produced between June 1, 2007 and February 1, 2008.

This corrective action is being taken because Maple Chase has determined that the affected models will enter into an audible “double chirp” fault in the presence of carbon monoxide. However, this audible fault also may occur when there are no elevated levels of CO present. The owner’s manual for the affected models instructs the consumer to take the unit out of service if the fault continues after pressing the reset button. This results in the potential for the consumer to take the affected model out of service at a time when there may be a CO emergency. As a result, you are advised NOT to take your affected models out of service should they enter into the “double chirp” fault mode.

*** Please click here for further assistance to return your recalled alarm. ***

 

Please be sure to check each alarm in your system, because you may have various brands or types within the same system.

Step-by-Step Process to Determine If You Have Affected Alarms

If it is determined that you are in possession of affected alarms, Maple Chase will replace it with a comparable alarm.

Step 1: Is your alarm affected?

Examine the front of your alarm and the below diagram to determine if you have a Firex® branded CO or combination smoke/CO alarm

Your alarm is affected if it is one of the following items and models AND it was manufactured between June 1, 2007 and February 1, 2008.

FIREX® ITEM

FIREX® MODEL

10000 COE
12000 FADCM
12000C FADCM
12000-6 FADCM
12200 FADCM-B
12220 FADCM-B
12400 GCM
12400C GCM

You can identify the item, model and date of manufacture on the back of the alarm as illustrated below. Please be sure to write this information down for each alarm that qualifies.

DANGER: ELECTRICAL SHOCK HAZARD! Before removing an installed alarm from its mounting bracket, turn off power at the main service panel by removing the appropriate fuse or switching appropriate circuit breaker to the OFF position. When all alarms have been re-installed, re-apply power to the alarms.

Step 3: Determining your replacement products

Are your affected alarms part of an interconnected system?

The next step is to look at your affected alarms and determine if they are stand-alone battery-operated alarms or if they are hard-wired to your home's AC power like the one shown in the diagram. You will need to re-install the units to test for interconnection.

DANGER: ELECTRICAL SHOCK HAZARD! Before installing an alarm, turn off power at the main service panel by removing the appropriate fuse or switching appropriate circuit breaker to the OFF position. When all alarms have been re-installed, re-apply power to the alarms.

Once the units are installed, press and hold the test button on one of the alarms for at least five seconds. If ALL alarms sound, then your system IS interconnected. If just the single alarm sounds, you DO NOT have an interconnected system. It may take as long as 30 seconds after pushing the test button for the other alarms to sound.




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