pad

Click to enlarge

Return Policy

What is the return policy?

  • To return a product to ElectricSuppliesOnline.com you will need to request a Return Goods Authorization (RGA) number through our Returns Department (E-mail preferred).

  • To obtain this RGA please click here and fill out all the necessary fields.

  • NO returns of any type will be accepted without an RGA number.

  • You can fax or e-mail us the RGA form. We will respond your request within 1-2 business days.

  • All material returned to us with no RGA (Return Good Authorization) number will be refused and be sent back to the sender at the sender's expense.

  • Return the product in its original packaging and condition to the address we provide to you.

  • Claims for broken, damaged, shipped wrong and shortages will only be accepted for a period of 3 business days after receiving the merchandise.

  • Electricsuppliesonline.com does NOT accept exchanges. You need to return an item and purchase a new one.

  • Please note that the picture/image shown for an item may not be accurate. Use the part number or the description to make your decision.

  • All claims for DEFECTIVE materials has to be made within 21 days of purchase.

  • DEFECTIVE products will be replaced / exchanged with identical / same-item products.

  • DEFECTIVE products will NOT be replaced for any Misorder, Misinstalled, and Abused items.

  • There will be $25.00 fee to inspect all return products, if our technicians determine that the return products were

    • Misorder (customer orders the wrong part and call the item Defective, misinformed*)

    • Misinstalled (customer misinstalled, hot wired, improper Installation, misused)

    • Abused (customer overloads, does not follow factory installation procedures)

  • Light Bulbs, Wire, Discontinued Items and Special Orders parts are NOT returnable.

NOTE: Non-defective Uninstalled merchandise may be returned within 30 days after the purchase date. The buyer must pay a 25% re-stocking fee and all return shipping expenses.

* At Electricsuppliesonline.com we have a group of qualified advisors and technicians with over 35 years of experience in Electrical & Lighting field that are ready to answer all of your Electrical & Lighting needs and questions.  Most Electrical & Lighting parts do require professional installation or assistance. It is recommended that a qualified Electrical or Lighting Technician should be consulted to make sure that all material purchased is what is needed for the project at hand. We at Electricsuppliesonline.com accept no responsibility for any claims such as being misinformed , not as expected or, not performed as promised.


Please call us if you have any questions
phone: 1-866-LAMPS-91
fax: 1-310-264-7172
E-mailRGA@electricsuppliesonline.com
RGA request form - DOC files (Microsoft Word format)


Monday - Friday: 8:00 a.m. - 5:00 p.m. PST 

The following information is needed to authorize your return:

(1) Customer name (2) Online Order number (3) Item Model number(s) (4) Nature of the problem


PROMO ITEMS
Westinghouse
Sea Gull
Corona Lighting

Ventilation Duct

Westinghouse Ceiling Fan, Sea Gull Ceiling Fan,
Corona Landscape Lights, Fantech Ventilation Duct
PROMO ITEMS
Westinghouse
Sea Gull
Corona Lighting

Ventilation Duct

We now ship to APO, FPO, and World Wide International Shipping. Please click here.

ElectricSuppliesOnline category | Site Map
Dimmers
Lutron Spacer System Dimmers | Lutron Skylark Dimmers | Lutron Maestro Dimmers | Lutron Maestro Satin Dimmers | Lutron Diva Dimmers | Lutron Diva Satin Dimmers | Lutron Faedra Dimmers | Lutron Grafik Eye | Lutron Athena Dimmers | Lutron Centurion Rotary
| Lutron GrafikRA Dimming Controls | Lutron RadioRA Lighting Control | Lutron Qoto Dimmers | Lutron Nova Dimmers | Lutron Nova T Dimmers | Lutron Dimmers | Lutron Dimmer Selection Guide | Leviton Switches | X10 PRO | Lutron Wiring Devices | Lutron Wallplates | Lutron Claro Screwless Wallplates | Lutron Fassade Screwless Wallplates
Electronic Testers
Fluke Testers | Amprobe Testers | Gardner Bender Testers | Greenlee Testers
Ventilation Fans | Ceiling Fan
Nutone Fan | Fantech Fan | Panamex Fan | Air King Fan | Exhaust Fan Guide | Dryer Booster Fan | Fantech Premium Bathroom Fan | Fanimation Ceiling Fan | Westinghouse Ceiling Fan | Progress Ceiling Fan | Ceiling Fan Selection Guide
Light Bulbs
HID Light Bulbs | Halogen MR16 Light Bulbs | Halogen PAR Lamps | Incandescent BR Lamps | Light Bulbs Consumer Guide
Landscape Lighting Transformer
Corona Directional Landscape Lighting | Corona Area Landscape Lighting | Corona Path Landscape Lighting | Corona Tree Landscape Lighting | Focus Landscape Area Lighting | Focus Landscape Path Lighting | Focus Landscape Hanging Lighting | Focus Landscape Step Lighting | Focus Underwater Lighting | Focus Landscape Compact Fluorescent Lighting | Dabmar Landscape Directional Lighting | Dabmar Landscape Area Lighting | Dabmar Landscape Path Lighting | RAB Landscape Lighting | Vista Pro Landscape Lighting | Malibu Low Voltage Landscape Lighting | Malibu Solar Landscape Lighting | Kichler Low Voltage Path Landscape Lighting | Kichler Line Voltage Landscape Lighting | Progress Landscape Lighting | Landscape Lighting Installation Guide | Landscape Low Voltage Wires | TechnoMagnet Transformer | GE Transformer | Light Tech Transformer | Intermatic Transformer | Lightcraft Transformer | Transformer Selection Guide
Lighting Products | Under Cabinet Lighting
Murray Feiss Lighting | Access Lighting | Westinghouse Lighting | Zaneen Lighting | Kichler Lighting | Progress Lighting | Besa Lighting | Ark Lighting | RAB Lighting | Eurofase Lighting | Hampstead Lighting | Tech Lighting| Tiffany Lamps | FSC Under Cabinet Lighting | Juno Under Cabinet Lighting | WAC Under Cabinet Lighting | Kichler Under Cabinet Lighting
Recessed Lighting Track Lighting
Liton Recessed Lighting | Halo Recessed Lighting | Juno Recessed Lighting | Elco Recessed Lighting | WAC Recessed Lighting | DMF Recessed Lighting Liton Track Lighting | Halo Track Lighting | Juno Track Lighting | Elco Track Lighting | WAC Track Lighting | DMF Track Lighting | PLC Track Lighting
Smoke Alarms | Timers
BRK Smoke Alarm | Firex Smoke Alarm | Firex Carbonmonoxide Detector | Kidde Smoke Alarm | Smoke Alarm Catalog | Intermatic Timer | Intermatic In Wall Mechanical Timer | Intermatic In Wall Electronic Timer | Leviton Timer

Yahoo! Buyer Protection Program ecommerce provided by Yahoo! Small Business HACKER SAFE certified sites prevent over 99.9% of hacker crime.
Yahoo! Buyer Protection Program